After pilot-testing your outcome measure with a sample of cases, staff, or stakeholders, collect feedback on its feasibility, usability, and acceptability. Choose or develop an outcome measure that has been tested and validated for your context and purpose or adapt an existing one with proper justification and documentation. Additionally, you should review the literature and best practices on outcome measurement for your case management domain, topic, or population. To ensure that your outcome measures are reliable and valid, you should define your measure clearly and specifically based on your case management goals, objectives, and indicators. It requires careful planning, implementation, and evaluation of your outcome measure. ![]() ![]() Achieving reliability and validity is not a simple task that can be done once and forgotten.
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